Privacy Policy

1. Overview

This Privacy Policy applies to PayLio and the payment widgets, checkout tools, and related services we operate. By using our service, you acknowledge the practices described here. We aim to keep our data footprint minimal and proportionate to operating the service.

2. Information We Collect

Information You Provide:

• Contact information such as your email address for receipts
• Payment configuration details (amount, currency, order ID)
• Support inquiries and troubleshooting materials you send us

Payment and Integration Data:

• Transaction identifiers needed to route payments
• Payment provider selection and status metadata
• Customer email for payment resumption or verification

Technical Data:

• Standard web request data (IP address, browser details, timestamps)
• Analytics identifiers for site usage understanding
• Diagnostic and security information for fraud prevention

3. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies for analytics, session continuity, site functionality, and performance measurement. You can control cookies through your browser settings. Disabling some technologies may affect how parts of the site behave.

4. How We Use Information

We use information we collect to:

• Operate the payment widgets and checkout flows
• Create and maintain payment links and configuration
• Respond to support inquiries and troubleshooting needs
• Monitor performance, measure traffic, and improve the experience
• Protect the service against spam, abuse, and fraud
• Maintain records needed for security and legal compliance

5. How Information May Be Shared

We do not sell personal information. We may share information in limited situations such as:

• With service providers that help us operate the website and analytics
• With payment providers when needed to power the functionality you are using
• When required to comply with law, enforce our terms, or protect rights and safety

6. Third-Party Services

Our site relies on third-party services for analytics, infrastructure, payment routing, and verification. Those providers may process information according to their own terms. When you use a payment provider flow, that provider may collect additional information directly from you. We do not control the privacy practices of independent third-party services.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including operating the service, responding to inquiries, supporting payment workflows, maintaining security, and complying with legal obligations.

8. Security

We use reasonable security measures to protect data:

• HTTPS for data in transit
• Access controls and monitoring on our systems
• Anti-abuse and verification tools

No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Choices and Rights

Depending on your location, you may have the ability to request access to, correction of, or deletion of certain personal information we hold. You can also choose not to submit optional information and manage cookies through your device settings.

10. Age Restriction

Our services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version here and update the “Last updated” date. Your continued use of the service after those changes become effective means you accept the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us at: [email protected]